Flexibility and Responsiveness.
Let’s be completely honest. 90% of the time, providing commercial property services like security, cleaning, maintenance and janitorial, is about consistency and reliability. Ensuring the people who perform the work are in the right place at the right time with the right tools and information. But it’s the other 10% that sets the good provider apart from the crowd.
It’s how the management responds when things take a turn, how the service adapts when circumstances change, how well they perform when a little bit of ‘extra’ is required. Ask our customers and they’ll tell you, that’s when Mobius comes to the fore. As an owner-managed business we passionately believe in partnership and customer service. We believe in getting the work done first, sorting out the fees second. We believe our customers are our lifeblood and we simply won’t let them down.
Openness and Partnership.
Every Mobius customer knows where to go when they need something to be done. They also know the phone will be answered and that the answer will be ‘yes’.
We, in turn, know that our customers don’t take that for granted. It’s a true partnership approach based on trust and mutal respect and understanding. With us, the tail never wags the dog. We communicate openly, honestly and positively. It’s in our culture to do so – part of our small company DNA that we’ve never let go of as we’ve grown. Our colleagues know it too – they know that they will be supported and appreciated for going the extra mile, not knocked for it. Our younger managers are encouraged to make decisions and their mistakes are learning opportunities, not trips to HR. Frontline staff are treated with the same respect that we treat our customers because both are vital to the success of our enterprise.
If you like what you read...
…please do get in touch. We’ll be delighted to hear from you. There’s never any pressure – we don’t use salespeople – and there’s never any commitment until you’re completely ready to engage with us. Come and speak to us about your operation, your needs and wants, and let’s see where that conversation takes us.
Start a Conversation.
We’re always keen to discuss new opportunites. Security, cleaning, maintenance and janitorial services – these are our specialisms. And what we like to call Hybrid Security Staff is particularly unique to us. Whether you prefer bundled or separate service provision, or need single or several services, we would be thrilled to hear from you. And if you’re not seeing an exact match to your needs here, contact us anyway, most of the services we now call ‘specialisms’ started because a customer needed something else from us.